Leadership Field Guide
A CMO Community Guide to Elevate Leadership & Decision-Making in the Age of Disruption
Drawing on insights from our executive Forums, Industry Roundtables, and ongoing conversations with more than 400 CMOs and senior leaders, the Leadership Field Guide (LFG) explores the leadership tensions shaping today’s operating environment and the ways leaders are beginning to respond. Organized around four interconnected themes, it offers practical lenses leaders can use to navigate complex decisions with greater clarity and confidence. The LFG is a living, breathing resource that we are releasing in phases and continuing to build upon as our Steering Committee helps to source and uncover more insights, examples and tools.

Introducing the Leadership Field Guide

From Tension to Mechanism: What Enterprise Leaders Are Beginning to Build
Insights Across The Four Core Leadership Themes
This section of the Leadership Field Guide organizes what we are hearing from leaders across four core themes, surfacing the tensions emerging inside organizations today. These insights will inform the Leadership Questions, Operating Models, and Decision Frameworks to be published soon.

LFG Insights: Enterprise Leadership in an Era of Transformation

LFG Insights: Human + Machine: Redefining Culture

LFG Insights: Redefining Growth and Marketing Fundamentals

LFG Insights: Societal Impact, Cultural Credibility, and Ethical Leadership
Enterprise Leadership in an Era of Transformation
The CMO role is evolving rapidly, shaped by the enterprise context. In some organizations, CMOs are the strategic architects of growth; in others, they must assert their place at the table as the voice of the customer. We will explore how CMOs align with the C-Suite to drive enterprise priorities, maintain authentic customer connection in an era when AI is reshaping research and insights, and build organizational resilience amid volatility. The focus is on strengthening the CMO as both a peer to the C-Suite and a strategic integrator—ensuring marketing remains a growth engine, not a support function.
Human and Machine: Redefining Culture
As agentic AI becomes an embedded part of marketing organizations (projected to account for 20% of teams within 2-3 years) CMOs face the dual challenge of rethinking capabilities and protecting culture. We will examine how to design organizations for the future, balancing in-house, outsourced, and AI-driven work, while fostering team cultures of trust, clarity, and adaptability. It will also address the growing strain on leadership stamina and mental health, exploring how to sustain high performance without sacrificing well-being. The focus is on creating environments where human creativity, empathy, and resiliency thrive alongside machine intelligence.
Redefining Growth and Marketing Fundamentals
Marketing is being rewired from the ground up. Brand building and advertising are facing new channels, discovery models, and consumer behaviors that demand agility and reinvention. We will explore how CMOs can redefine growth in a world where advertising shifts from traditional search to AI-driven discovery, where consumers expect brands to meet them across fragmented ecosystems, and where global competition plays by vastly different rules on data and regulation. The focus is on rethinking how success is planned, measured, and delivered—ensuring marketing remains both credible to the C-Suite and indispensable to enterprise growth.
Societal Impact, Cultural Credibility, and Ethical Leadership
In an era of heightened expectation and scrutiny, marketers face a defining question: should brands play a role beyond their commercial value, and if so, when, where, and how? CMOs now sit at the intersection of trust, culture, and commerce, balancing the expectations of consumers,e mployees, and communities with the responsibility to drive growth. The challenge is not to assume that role automatically but to discern when purpose truly aligns with authenticity, enterprise value, and stakeholder trust. Leadership now requires discernment, the ability to act or to choose restraint responsibly and sustainably in a world shaped by transparency, polarization, and AI transformation.

Andréa Mallard
CMO, Microsoft AI

Charisse Hughes
former Chief Growth Officer, Kellanova

Debora Koyama
former Strategy & Transformation, Chief of Staff to CEOs and Global Growth Officer, Unilever

Deborah Wahl
former Global CMO,
GM, Cadillac and McDonald's U.S.

Diana Haussling
CEO, Hello Products

Faby Torres
Global CMO, GAP, Inc.

Fara Howard
CMO, Gusto

Kenny Mitchell
Global CMO, Levi Strauss & Co.

Kory Marchisotto
CMO, e.l.f. Beauty,
President Keys Soulcare

Marie Gulin-Merle
GVP, Ads Marketing, Google
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Mark Kirkham
CMO, PepsiCo Beverages
USA
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Melissa Grady Dias
former Global CMO, Cadillac

Najoh Tita‐Reid
Global Chief Growth Officer, Mars Petcare
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Nick Tran
President and CMO, First
Round, Diageo; former Global CMO, TikTok
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Rebecca Messina
Senior Advisor, McKinsey & Co, former Global CMO at Uber and Beam Suntory

Remi Kent
former CMO, Progressive and 3M

Shachar Scott
former VP, Global Marketing, Meta Reality Labs
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Shiv Singh
Co-founder, Al Trailblazers; former CMO & CXO, LendingTree

Tariq Hassan
former CMO & CX Officer,
McDonald’s U.S.; CMO, Petco

Todd Kaplan
CMO, North America,
Kraft Heinz
The Forum Participating Companies
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Claudine Cheever
VP Global Brand and
Marketing, Amazon

Tim Ellis
CMO, NFL
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Gary Vaynerchuk
CEO, VaynerMedia
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Jane Wakely
EVP, Chief Consumer and
Marketing Officer & Chief
Growth Officer - International
Foods, PepsiCo
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Rishad Tobaccowala
Author, Futurist, former
Chief Strategist,
Publicis Groupe
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Tiffany R. Warren
EVP, CDIO, Sony Music
Group, Founder &
President, ADCOLOR
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